Policy

Let us work with you to create your unique style
OFFERS & COUPONS
All coupons must be presented at time of check out. Offers and coupons cannot be combined with any other offer.
SERVICES
All services are non-cash refundable. We will try our best to accommodate your service requests and expectations with our best efforts, skills, and technicians.
GIFT CARDS
Gift cards (GC) are non-cash refundable and cannot be replaced if lost. GC can be exchanged for a different gift card with an alternate name. GC must be presented at the time of service.
PRICING
Prices may vary based on length, size, special colors, and service request(s).
CHILDREN
Please maintain your children under your supervision. Lutherville Nail Spa is not liable and/or not responsible for any injuries that occur on store premises.
JEWELRY, PHONE & PERSONAL BELONGINGS
Please have all your jewelry and personal belongings in your possession and protection at all times. Lutherville Nail Spa is not responsible for any losses or damages to any personal items.
DISPUTE OF SERVICES
In the event our services were not performed to your satisfaction, Lutherville Nail Spa requires our customers to retain the receipt of service. This will help our management to identify the materials and colors used as well as the technician that had performed the services. We will try as quickly as possible to resolve any issues.
ALL OUR TECHNICIANS ARE CERTIFIED & REGISTERED
WE SINCERELY APPRECIATE YOUR BUSINESS AND WILL TRY OUR BEST TO GIVE YOU THE BEST EXPERIENCE AT LUTHERVILLE NAIL SPA. FOR ANY COMMENTS & REQUESTS TO MAKE YOUR VISIT A WONDERFUL EXPERIENCE PLEASE CONTACT OUR UPPER MANAGEMENT.